All Systems Down

Incident Report for Sunshine 811

Resolved

This incident has been resolved.

Posted Jan 10, 2020 - 02:35 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 09, 2020 - 09:37 EST

Investigating

We are currently aware that all systems are currently down. We are investigating the issue. We do not have an ETA for return to normal operation at this time. We will post updates as information becomes available.

Posted Jan 08, 2020 - 21:29 EST

This incident affected: IRTHNet Member Ticket Management System, IRTHNet Positive Response System, and IRTHNet Outbound Transmission Queues.