Update - [Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED].
Statuspage incident message [We have seen the failure rate for Duo hardware token authentication subside on affected US deployments.
Customers using hardware tokens may still experience intermittent authentication failures while we continue to monitor. Retrying the authentication attempt is expected to succeed. Other Duo authentication methods are not expected to be impacted and can be used as alternate methods if configured and available.
We will continue to monitor service stability and provide additional updates as needed.] has changed as [This issue has been resolved.
Duo hardware token authentication is now functioning normally on affected US deployments. Other Duo authentication methods were not expected to be impacted.
Thank you for your patience. If you continue to experience issues, please contact Duo Support.].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational]. " on alert: "Duo - Partial Hardware Token Authentication Issues - United States"
Sep 03, 2026 - 19:24 EDT
Statuspage incident message [We have seen the failure rate for Duo hardware token authentication subside on affected US deployments.
Customers using hardware tokens may still experience intermittent authentication failures while we continue to monitor. Retrying the authentication attempt is expected to succeed. Other Duo authentication methods are not expected to be impacted and can be used as alternate methods if configured and available.
We will continue to monitor service stability and provide additional updates as needed.] has changed as [This issue has been resolved.
Duo hardware token authentication is now functioning normally on affected US deployments. Other Duo authentication methods were not expected to be impacted.
Thank you for your patience. If you continue to experience issues, please contact Duo Support.].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational].
Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational]. " on alert: "Duo - Partial Hardware Token Authentication Issues - United States"
Sep 03, 2026 - 19:24 EDT
Update - [Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [MONITORING].
Statuspage incident message [We are investigating a partial outage affecting Duo hardware token authentication for customers on affected US deployments.
Customers using hardware tokens may experience intermittent authentication failures. Based on current information, retrying the authentication attempt is expected to succeed. Other Duo authentication methods are not expected to be impacted and can be used as alternate methods if configured and available.
Our engineering team is actively investigating and has started mitigation steps. Updates and additional details will be provided as new information becomes available.
We appreciate your patience and understanding during this time.] has changed as [We have seen the failure rate for Duo hardware token authentication subside on affected US deployments.
Customers using hardware tokens may still experience intermittent authentication failures while we continue to monitor. Retrying the authentication attempt is expected to succeed. Other Duo authentication methods are not expected to be impacted and can be used as alternate methods if configured and available.
We will continue to monitor service stability and provide additional updates as needed.]. " on alert: "Duo - Partial Hardware Token Authentication Issues - United States"
Sep 03, 2026 - 18:30 EDT
Statuspage incident message [We are investigating a partial outage affecting Duo hardware token authentication for customers on affected US deployments.
Customers using hardware tokens may experience intermittent authentication failures. Based on current information, retrying the authentication attempt is expected to succeed. Other Duo authentication methods are not expected to be impacted and can be used as alternate methods if configured and available.
Our engineering team is actively investigating and has started mitigation steps. Updates and additional details will be provided as new information becomes available.
We appreciate your patience and understanding during this time.] has changed as [We have seen the failure rate for Duo hardware token authentication subside on affected US deployments.
Customers using hardware tokens may still experience intermittent authentication failures while we continue to monitor. Retrying the authentication attempt is expected to succeed. Other Duo authentication methods are not expected to be impacted and can be used as alternate methods if configured and available.
We will continue to monitor service stability and provide additional updates as needed.]. " on alert: "Duo - Partial Hardware Token Authentication Issues - United States"
Sep 03, 2026 - 18:30 EDT
Investigating - We are investigating a partial outage affecting Duo hardware token authentication for customers on affected US deployments.
Customers using hardware tokens may experience intermittent authentication failures. Based on current information, retrying the authentication attempt is expected to succeed. Other Duo authentication methods are not expected to be impacted and can be used as alternate methods if configured and available.
Our engineering team is actively investigating and has started mitigation steps. Updates and additional details will be provided as new information becomes available.
We appreciate your patience and understanding during this time.
Sep 03, 2026 - 18:05 EDT
Customers using hardware tokens may experience intermittent authentication failures. Based on current information, retrying the authentication attempt is expected to succeed. Other Duo authentication methods are not expected to be impacted and can be used as alternate methods if configured and available.
Our engineering team is actively investigating and has started mitigation steps. Updates and additional details will be provided as new information becomes available.
We appreciate your patience and understanding during this time.
Sep 03, 2026 - 18:05 EDT
About This Site
Welcome to Sunshine 811's System Status Information Page.
This page is used to assist in communicating information regarding both planned and unplanned system performance and maintenance issues.
For additional status and uptime based on specific times during the past week, please visit http://statuscake.sunshine811.com
Primary Internet Service Provider
Operational
Alternate Internet Service Providers
Operational
DNS Services
Operational
Exactix
Operational
IRTHNet Member Ticket Management System
Operational
IRTHNet Positive Response System
Operational
IRTHNet Outbound Transmission Queues
Operational
Telephone Service
Operational
Third Party Service Providers
Operational
Squarespace
Operational
Jira Service Management Jira Service Management Email Requests
Operational
Jira Service Management Service Portal
Operational
Opsgenie Public Website
Operational
Opsgenie Incident Flow
Operational
Opsgenie Alert Flow
Operational
Opsgenie Email Notification Delivery
Operational
Opsgenie SMS Notification Delivery
Operational
Opsgenie Voice Notification Delivery
Operational
Opsgenie Mobile Notification Delivery
Operational
Opsgenie Heartbeat Monitoring
Operational
Opsgenie Incoming Email Service
Operational
Opsgenie Web Application
Operational
Opsgenie Mobile Application
Operational
Opsgenie Incoming Call Routing
Operational
Test Component - Please disregard
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.