All Systems Operational

About This Site

Welcome to Sunshine 811's System Status Information Page.

This page is used to assist in communicating information regarding both planned and unplanned system performance and maintenance issues.

For additional status and uptime based on specific times during the past week, please visit http://statuscake.sunshine811.com

Uptime over the past 90 days. View historical uptime.
Primary Internet Service Provider Operational
90 days ago
100.0 % uptime
Today
Alternate Internet Service Providers Operational
90 days ago
100.0 % uptime
Today
DNS Services Operational
90 days ago
100.0 % uptime
Today
Exactix Operational
90 days ago
100.0 % uptime
Today
IRTHNet Member Ticket Management System Operational
90 days ago
100.0 % uptime
Today
IRTHNet Positive Response System ? Operational
90 days ago
100.0 % uptime
Today
IRTHNet Outbound Transmission Queues ? Operational
90 days ago
100.0 % uptime
Today
Telephone Service ? Operational
90 days ago
100.0 % uptime
Today
Third Party Service Providers ? Operational
Squarespace Operational
Shopify Checkout ? Operational
Shopify Storefront ? Operational
StatusPage.io Email Notifications Operational
StatusPage.io SMS Notifications Operational
StatusPage.io Hosted Pages Operational
StatusPage.io Public Metrics Operational
GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice GoToMeeting Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Service Portal Operational
Opsgenie Public Website Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Opsgenie Email Notification Delivery Operational
Opsgenie SMS Notification Delivery Operational
Opsgenie Voice Notification Delivery Operational
Opsgenie Mobile Notification Delivery Operational
Opsgenie Heartbeat Monitoring Operational
Opsgenie Incoming Email Service Operational
Opsgenie Web Application Operational
Opsgenie Mobile Application Operational
Opsgenie Incoming Call Routing Operational
Test Component - Please disregard ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 2, 2022

No incidents reported today.

Jul 1, 2022

No incidents reported.

Jun 30, 2022
All Deployments: Phone Call Delivery
Resolved - This incident has been resolved.
Jun 30, 12:22 EDT
Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "All Deployments: Phone Call Delivery"
Jun 30, 12:22 EDT
Investigating - We are continuing to experience degraded behavior with both of our India Region providers. The team has proactively reached out to both vendors to seek assistance. We will continue to monitor and we will provide status through the Incident.

Please check back here or subscribe to updates for any changes.
Jun 30, 12:12 EDT
All Deployments: India Phone authentication failure
Resolved - This incident has been resolved.
Jun 30, 07:15 EDT
Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "All Deployments: India Phone authentication failure"
Jun 30, 07:15 EDT
Update - [Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED].
Statuspage incident message [We are now monitoring Call delivery in India after experiencing service improvements and will update this page in case of new information or developments.] has changed as [The issue with Phone delivery for India is now confirmed to be fully resolved.]. " on alert: "All Deployments: India Phone authentication failure"
Jun 30, 03:02 EDT
Update - [Comment from Opsgenie]System noted: "Statuspage incident impact [CRITICAL] has changed as [MINOR].
Statuspage incident message [A fix has been implemented and we are monitoring the results.] has changed as [We are now monitoring Call delivery in India after experiencing service improvements and will update this page in case of new information or developments.]. " on alert: "All Deployments: India Phone authentication failure"
Jun 30, 02:31 EDT
Update - [Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [MONITORING].
Statuspage incident message [We are currently investigating an issue causing Phone authentication failures in India on all of our deployments and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.] has changed as [A fix has been implemented and we are monitoring the results.].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational]. " on alert: "All Deployments: India Phone authentication failure"
Jun 30, 02:29 EDT
Investigating - We are currently investigating an issue causing Phone authentication failures in India on all of our deployments and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.
Jun 30, 02:23 EDT
Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022
LastPass - Issues with Admin Portal
Resolved - This incident has been resolved.
Jun 27, 15:58 EDT
Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "LastPass - Issues with Admin Portal"
Jun 27, 15:58 EDT
Update - [Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED].
Statuspage incident message [Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.] has changed as [We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.]. " on alert: "LastPass - Issues with Admin Portal"
Jun 27, 13:09 EDT
Update - [Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [MONITORING].
Statuspage incident message [We are actively investigating reports that some LastPass business customers may have issues accessing admin portal. However, there is no impact to product functionality. Our engineers believe to have identified the issue.
As a workaround, customers can clear the browser cache & access their old admin link with same functionalities:

Our engineers are working to resolve the issue and will provide another update short.] has changed as [Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.].
Statuspage incident component [LastPass - Europe] status [degraded_performance] has changed as [operational].
Statuspage incident component [LastPass - United States] status [degraded_performance] has changed as [operational].
Statuspage incident component [LastPass - Australia] status [degraded_performance] has changed as [operational]. " on alert: "LastPass - Issues with Admin Portal"
Jun 27, 12:30 EDT
Investigating - We are actively investigating reports that some LastPass business customers may have issues accessing admin portal. However, there is no impact to product functionality. Our engineers believe to have identified the issue.
As a workaround, customers can clear the browser cache & access their old admin link with same functionalities:

Our engineers are working to resolve the issue and will provide another update short.
Jun 27, 12:07 EDT
Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022
[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Amps 3 (HTTP XML/REST Value) Down
Resolved - This incident has been resolved.
Jun 22, 15:38 EDT
Investigating - Last Message From Sensor : (502) Bad Gateway.
Jun 22, 15:35 EDT
[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Amps 1 (HTTP XML/REST Value) Down
Resolved - This incident has been resolved.
Jun 22, 15:38 EDT
Investigating - Last Message From Sensor : (502) Bad Gateway.
Jun 22, 15:36 EDT
[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Watts Total (HTTP XML/REST Value) Down
Resolved - This incident has been resolved.
Jun 22, 15:38 EDT
Investigating - Last Message From Sensor : (502) Bad Gateway.
Jun 22, 15:37 EDT
[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Voltage 3 (HTTP XML/REST Value) Down
Resolved - This incident has been resolved.
Jun 22, 15:38 EDT
Investigating - Last Message From Sensor : (502) Bad Gateway.
Jun 22, 15:36 EDT
[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Voltage 2 (HTTP XML/REST Value) Down
Resolved - This incident has been resolved.
Jun 22, 15:38 EDT
Investigating - Last Message From Sensor : (502) Bad Gateway.
Jun 22, 15:37 EDT
[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Voltage 1 (HTTP XML/REST Value) Down
Resolved - This incident has been resolved.
Jun 22, 15:38 EDT
Investigating - Last Message From Sensor : (502) Bad Gateway.
Jun 22, 15:36 EDT
[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Amps 2 (HTTP XML/REST Value) Down
Resolved - This incident has been resolved.
Jun 22, 15:36 EDT
Investigating - Last Message From Sensor : (502) Bad Gateway.
Jun 22, 15:35 EDT
[StatusCake] Coursettra status is Down
Resolved - This incident has been resolved.
Jun 22, 12:30 EDT
Investigating - Test Name: Coursettra
Status Code: 0
Status Text: Timeout / Connection Refused
Check Rate: 60
Jun 22, 12:29 EDT
Non-english templates store failing to load
Resolved - This incident has been resolved.
Jun 22, 06:46 EDT
Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "Non-english templates store failing to load"
Jun 22, 06:46 EDT
Update - [Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [RESOLVED].
Statuspage incident message [The issue has been identified and a fix is being implemented.] has changed as [This incident has been resolved.].
Statuspage incident component [Site Loading] status [degraded_performance] has changed as [operational]. " on alert: "Non-english templates store failing to load"
Jun 22, 02:40 EDT
Update - [Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [IDENTIFIED].
Statuspage incident message [We're investigating issues with non-english Squarespace template stores appearing slow or unresponsive.] has changed as [The issue has been identified and a fix is being implemented.]. " on alert: "Non-english templates store failing to load"
Jun 22, 02:37 EDT
Investigating - We're investigating issues with non-english Squarespace template stores appearing slow or unresponsive.
Jun 22, 02:34 EDT
Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

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