All Systems Operational

About This Site

Welcome to Sunshine 811's System Status Information Page.

This page is used to assist in communicating information regarding both planned and unplanned system performance and maintenance issues.

For additional status and uptime based on specific times during the past week, please visit http://statuscake.sunshine811.com

Internet Service Operational
90 days ago
100.0 % uptime
Today
Primary Internet Service Provider   Operational
90 days ago
100.0 % uptime
Today
Alternate Internet Service Providers   Operational
DNS Services   Operational
IRTH ? Operational
90 days ago
100.0 % uptime
Today
IRTH Internet Ticket Entry   Operational
90 days ago
100.0 % uptime
Today
IRTH Positive Response (Telnet)   Operational
IRTH Positive Response (Web 1.x)   Operational
IRTH Positive Response (Web 2.x)   Operational
Utilisphere ? Operational
90 days ago
100.0 % uptime
Today
IRTHNet Member Ticket Management System   Operational
90 days ago
100.0 % uptime
Today
IRTHNet Positive Response System   ? Operational
IRTHNet Outbound Transmission Queues   ? Operational
Telephone Service   ? Operational
90 days ago
100.0 % uptime
Today
Third Party Service Providers ? Operational
Squarespace   Operational
Shopify Checkout   ? Operational
Shopify Storefront   ? Operational
Datadog Alerting Engine   Operational
Datadog API   Operational
Datadog API Crawlers   Operational
StatusPage.io Email Notifications   Operational
StatusPage.io SMS Notifications   Operational
StatusPage.io Hosted Pages   Operational
StatusPage.io Public Metrics   Operational
PagerDuty Web Application   Operational
PagerDuty Notification Delivery   Operational
PagerDuty Mobile Application   Operational
GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice GoToMeeting   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sage811 User Connections ?
Fetching
Utilisphere User Connections ?
Fetching
Past Incidents
Oct 15, 2018

No incidents reported today.

Oct 14, 2018

No incidents reported.

Oct 13, 2018
Completed - The scheduled maintenance has been completed.
Oct 13, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 08:00 EDT
Scheduled - Sunshine 811 performs regular maintenance work on its systems the Saturday after the second Tuesday of every month between 8 a.m. and 5:00 p.m.

For additional information regarding how this maintenance may affect you, please visit our Technical Support Knowledge base Solution at http://ow.ly/gG3b307YAZx.

If, after the maintenance times, you have further difficulty accessing these systems or successfully transmitting your response data, please notify Sunshine 811 at (800) 651-6720 x4, support@sunshine811.com, or http://support.callsunshine.com as soon as possible.
Sep 28, 13:38 EDT
Oct 12, 2018
Resolved - This incident has been resolved.
Oct 12, 23:19 EDT
Investigating - Our Automated Monitoring Systems have reported one or more errors that may be causing performance issues with our systems.

Appropriate personnel have been notified and we are currently investigating the issue.
Oct 12, 23:03 EDT
Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018

No incidents reported.

Oct 4, 2018

No incidents reported.

Oct 3, 2018

No incidents reported.

Oct 2, 2018
Resolved - This incident has been resolved.
Oct 2, 07:07 EDT
Investigating - Our Automated Monitoring Systems have reported one or more errors that may be causing performance issues with our systems.

Appropriate personnel have been notified and we are currently investigating the issue.
Oct 2, 07:06 EDT
Oct 1, 2018

No incidents reported.