Sunshine 811 Status

All Systems Operational

About This Site

Welcome to Sunshine 811's System Status Information Page.

This page is used to assist in communicating information regarding both planned and unplanned system performance and maintenance issues.

For additional status and uptime based on specific times during the past week, please visit http://statuscake.sunshine811.com

Uptime over the past 90 days. View historical uptime.

Internet Service Operational

90 days ago

100.0 % uptime

Today

Primary Internet Service Provider Operational

90 days ago

100.0 % uptime

Today

Alternate Internet Service Providers Operational

DNS Services Operational

IRTH Operational

90 days ago

100.0 % uptime

Today

IRTH Internet Ticket Entry Operational

90 days ago

100.0 % uptime

Today

IRTH Positive Response (Telnet) Operational

IRTH Positive Response (Web 1.x) Operational

IRTH Positive Response (Web 2.x) Operational

Utilisphere Operational

90 days ago

100.0 % uptime

Today

IRTHNet Member Ticket Management System Operational

90 days ago

100.0 % uptime

Today

IRTHNet Positive Response System Operational

IRTHNet Outbound Transmission Queues Operational

Telephone Service Operational

90 days ago

100.0 % uptime

Today

Third Party Service Providers Operational

Squarespace Operational

Shopify Checkout Operational

Shopify Storefront Operational

Datadog Alerting Engine Operational

Datadog API Operational

Datadog API Crawlers Operational

StatusPage.io Email Notifications Operational

StatusPage.io SMS Notifications Operational

StatusPage.io Hosted Pages Operational

StatusPage.io Public Metrics Operational

PagerDuty Web Application Operational

PagerDuty Notification Delivery Operational

PagerDuty Mobile Application Operational

GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice GoToMeeting Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Sage811 User Connections

Fetching

Utilisphere User Connections

Fetching

Past Incidents

Oct 15, 2018

No incidents reported today.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

Regular System Maintenance

Completed - The scheduled maintenance has been completed.
Oct 13, 17:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 08:00 EDT

Scheduled - Sunshine 811 performs regular maintenance work on its systems the Saturday after the second Tuesday of every month between 8 a.m. and 5:00 p.m.

For additional information regarding how this maintenance may affect you, please visit our Technical Support Knowledge base Solution at http://ow.ly/gG3b307YAZx.

If, after the maintenance times, you have further difficulty accessing these systems or successfully transmitting your response data, please notify Sunshine 811 at (800) 651-6720 x4, support@sunshine811.com, or http://support.callsunshine.com as soon as possible.
Sep 28, 13:38 EDT

Oct 12, 2018

Automated Monitoring System Errors Reported

Resolved - This incident has been resolved.
Oct 12, 23:19 EDT

Investigating - Our Automated Monitoring Systems have reported one or more errors that may be causing performance issues with our systems.

Appropriate personnel have been notified and we are currently investigating the issue.
Oct 12, 23:03 EDT

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018

No incidents reported.

Oct 4, 2018

No incidents reported.

Oct 3, 2018

No incidents reported.

Oct 2, 2018

Automated Monitoring System Errors Reported

Resolved - This incident has been resolved.
Oct 2, 07:07 EDT

Oct 1, 2018

No incidents reported.