All Systems Operational

About This Site

Welcome to Sunshine 811's System Status Information Page.

This page is used to assist in communicating information regarding both planned and unplanned system performance and maintenance issues.

For additional status and uptime based on specific times during the past week, please visit http://statuscake.sunshine811.com

Uptime over the past 90 days. View historical uptime.
Primary Internet Service Provider Operational
90 days ago
100.0 % uptime
Today
Alternate Internet Service Providers Operational
90 days ago
100.0 % uptime
Today
DNS Services Operational
90 days ago
100.0 % uptime
Today
Exactix Operational
90 days ago
100.0 % uptime
Today
IRTHNet Member Ticket Management System Operational
90 days ago
100.0 % uptime
Today
IRTHNet Positive Response System Operational
90 days ago
100.0 % uptime
Today
IRTHNet Outbound Transmission Queues Operational
90 days ago
100.0 % uptime
Today
Telephone Service Operational
90 days ago
100.0 % uptime
Today
Third Party Service Providers Operational
Squarespace Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Service Portal Operational
Opsgenie Public Website Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Opsgenie Email Notification Delivery Operational
Opsgenie SMS Notification Delivery Operational
Opsgenie Voice Notification Delivery Operational
Opsgenie Mobile Notification Delivery Operational
Opsgenie Heartbeat Monitoring Operational
Opsgenie Incoming Email Service Operational
Opsgenie Web Application Operational
Opsgenie Mobile Application Operational
Opsgenie Incoming Call Routing Operational
Test Component - Please disregard Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 25, 2026

No incidents reported today.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
All Deployments: Authentication Failures for Newly Created MSP Sub-Accounts
Resolved - This incident has been resolved.
Jan 22, 06:23 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [RESOLVED].
Statuspage incident message [We have identified the cause of authentication failures for newly created MSP sub-accounts and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.] has changed as [We have identified the cause of the issue for authentication failures with newly created MSP Sub-accounts on all our deployments and remediation steps have been applied to correct this.

If you continue to experience any additional issues related to this, please contact us at https://duo.com/support referencing this incident, (https://status.duo.com/incidents/tymgyq32v7dw).].
Following components are removed: [Admin Panel].
Following components are added: [Core Authentication Service]. " on alert: "All Deployments: Authentication Failures for Newly Created MSP Sub-Accounts"
Jan 21, 18:32 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident impact [NONE] has changed as [MINOR]. " on alert: "All Deployments: Authentication Failures for Newly Created MSP Sub-Accounts"
Jan 21, 17:01 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [IDENTIFIED].
Statuspage incident message [We are currently investigating an issue causing authentication failures with the authentications for newly created MSP sub-accounts on all of our deployments and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.] has changed as [We have identified the cause of authentication failures for newly created MSP sub-accounts and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.]. " on alert: "All Deployments: Authentication Failures for Newly Created MSP Sub-Accounts"
Jan 21, 16:57 EST
Investigating - We are currently investigating an issue causing authentication failures with the authentications for newly created MSP sub-accounts on all of our deployments and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.
Jan 21, 16:38 EST
Jan 21, 2026
Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
[StatusCake] Sunshine 811 Web Site status is Down
Resolved - This incident has been resolved.
Jan 15, 14:51 EST
Investigating - Test Name: Sunshine 811 Web Site
Status Code: 503
Status Text: Service was detected as Down.
Check Rate: 60
Jan 15, 14:45 EST
Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026
Connectivity issues - 503 errors
Resolved - This incident has been resolved.
Jan 12, 09:41 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [RESOLVED].
Statuspage incident message [We’re investigating issues connecting to Squarespace sites.] has changed as [This incident has been resolved.]. " on alert: "Connectivity issues - 503 errors"
Jan 12, 06:27 EST
Update - [Comment from Opsgenie]David Jolly acknowledged alert: "Connectivity issues - 503 errors"
Jan 12, 06:10 EST
Investigating - We’re investigating issues connecting to Squarespace sites.
Jan 12, 06:05 EST
Jan 11, 2026

No incidents reported.

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