All Systems Operational

About This Site

Welcome to Sunshine 811's System Status Information Page.

This page is used to assist in communicating information regarding both planned and unplanned system performance and maintenance issues.

For additional status and uptime based on specific times during the past week, please visit http://statuscake.sunshine811.com

Uptime over the past 90 days. View historical uptime.
Primary Internet Service Provider Operational
90 days ago
100.0 % uptime
Today
Alternate Internet Service Providers Operational
90 days ago
100.0 % uptime
Today
DNS Services Operational
90 days ago
100.0 % uptime
Today
Exactix Operational
90 days ago
100.0 % uptime
Today
IRTHNet Member Ticket Management System Operational
90 days ago
100.0 % uptime
Today
IRTHNet Positive Response System ? Operational
90 days ago
100.0 % uptime
Today
IRTHNet Outbound Transmission Queues ? Operational
90 days ago
100.0 % uptime
Today
Telephone Service ? Operational
90 days ago
100.0 % uptime
Today
Third Party Service Providers ? Operational
Squarespace Operational
Shopify Checkout ? Operational
Shopify Storefront ? Operational
StatusPage.io Email Notifications Operational
StatusPage.io SMS Notifications Operational
StatusPage.io Hosted Pages Operational
StatusPage.io Public Metrics Operational
GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice GoToMeeting Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Service Portal Operational
Opsgenie Public Website Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Opsgenie Email Notification Delivery Operational
Opsgenie SMS Notification Delivery Operational
Opsgenie Voice Notification Delivery Operational
Opsgenie Mobile Notification Delivery Operational
Opsgenie Heartbeat Monitoring Operational
Opsgenie Incoming Email Service Operational
Opsgenie Web Application Operational
Opsgenie Mobile Application Operational
Opsgenie Incoming Call Routing Operational
Test Component - Please disregard ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 31, 2023
Active Directory Sync Failures
Resolved - This incident has been resolved.
Jan 31, 17:51 EST
Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "Active Directory Sync Failures"
Jan 31, 17:51 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [IDENTIFIED].
Statuspage incident message [We are investigating an issue causing failed Active Directory Syncs for selected deployments.
We are locating the cause of the issue and are working to find a solution.
Please subscribe to the status page for further updates.] has changed as [We have identified the cause of the issue and implementing a fix. Previously failed syncs should be successful in the next scheduled sync.
Please subscribe to the status page for further updates.]. " on alert: "Active Directory Sync Failures"
Jan 31, 17:50 EST
Investigating - We are investigating an issue causing failed Active Directory Syncs for selected deployments.
We are locating the cause of the issue and are working to find a solution.
Please subscribe to the status page for further updates.
Jan 31, 17:46 EST
[Jira Service Management] Design Ticket Input
Resolved - This incident has been resolved.
Jan 31, 17:04 EST
Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "[Jira Service Management] Design Ticket Input"
Jan 31, 17:04 EST
Investigating - Today is day 9 of waiting for this to be corrected. Can someone please assist? I am trying to update my account so I may enter design tickets. I have an exactix and coursetta accounts, i have completed the ITE training. What else remains for this to be processed?



Please advise ASAP.



Thank you.



Leslie Dangerfield

Dynamic Engineering

Company ID 338394

[ldangerfield@dynamicec.com|mailto:ldangerfield@dynamicec.com]

561-921-8570
Jan 31, 17:03 EST
Jan 30, 2023
[Jira Service Management] Online ticket function
Resolved - This incident has been resolved.
Jan 30, 13:54 EST
Investigating - When I go to the website to create a ticket an announcement with a YouTube pops up and won't close. Anyway to add a minimize icon to that?
Jan 30, 13:49 EST
[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Amps 3 (HTTP XML/REST Value) Down
Resolved - This incident has been resolved.
Jan 30, 06:29 EST
Investigating - Last Message From Sensor : Node Amps_Ln_2 not found in xml result.
Jan 30, 06:06 EST
[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Amps 2 (HTTP XML/REST Value) Down
Resolved - This incident has been resolved.
Jan 30, 06:29 EST
Investigating - Last Message From Sensor : Node Amps_Ln_2 not found in xml result.
Jan 30, 06:07 EST
[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Watts Total (HTTP XML/REST Value) Down
Resolved - This incident has been resolved.
Jan 30, 06:29 EST
Investigating - Last Message From Sensor : Node RMS_Watts_Tot not found in xml result.
Jan 30, 06:07 EST
[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Amps 1 (HTTP XML/REST Value) Down
Resolved - This incident has been resolved.
Jan 30, 06:29 EST
Investigating - Last Message From Sensor : Node Amps_Ln_1 not found in xml result.
Jan 30, 06:06 EST
Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023
[StatusCake] Exactix - SSO Heartbeat status is Down
Resolved - This incident has been resolved.
Jan 22, 13:32 EST
Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "[StatusCake] Exactix - SSO Heartbeat status is Down"
Jan 22, 13:32 EST
Investigating - Test Name: Exactix - SSO Heartbeat
Status Code: 502
Status Text:
Check Rate: 60
Jan 22, 13:25 EST
[StatusCake] Exactix - SSO status is Down
Resolved - This incident has been resolved.
Jan 22, 13:32 EST
Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "[StatusCake] Exactix - SSO status is Down"
Jan 22, 13:32 EST
Investigating - Test Name: Exactix - SSO
Status Code: 200
Status Text:
Check Rate: 900
Jan 22, 13:31 EST
Jan 21, 2023
[StatusCake] Exactix - SSO status is Down
Resolved - This incident has been resolved.
Jan 21, 21:27 EST
Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "[StatusCake] Exactix - SSO status is Down"
Jan 21, 21:27 EST
Investigating - Test Name: Exactix - SSO
Status Code: 502
Status Text:
Check Rate: 900
Jan 21, 21:27 EST
[StatusCake] Exactix - SSO Heartbeat status is Down
Resolved - This incident has been resolved.
Jan 21, 21:15 EST
Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "[StatusCake] Exactix - SSO Heartbeat status is Down"
Jan 21, 21:14 EST
Investigating - Test Name: Exactix - SSO Heartbeat
Status Code: 502
Status Text:
Check Rate: 60
Jan 21, 21:14 EST
[StatusCake] Exactix - SSO Heartbeat status is Down
Resolved - This incident has been resolved.
Jan 21, 21:11 EST
Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "[StatusCake] Exactix - SSO Heartbeat status is Down"
Jan 21, 21:11 EST
Investigating - Test Name: Exactix - SSO Heartbeat
Status Code: 502
Status Text:
Check Rate: 60
Jan 21, 21:10 EST
[StatusCake] Exactix - SSO Heartbeat status is Down
Resolved - This incident has been resolved.
Jan 21, 21:04 EST
Investigating - Test Name: Exactix - SSO Heartbeat
Status Code: 502
Status Text:
Check Rate: 60
Jan 21, 21:03 EST
Jan 20, 2023

No incidents reported.

Jan 19, 2023
Connectivity Issues
Resolved - This incident has been resolved.
Jan 19, 09:59 EST
Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "Connectivity Issues"
Jan 19, 09:59 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [RESOLVED].
Statuspage incident message [A fix has been implemented and we are monitoring the results.] has changed as [This incident has been resolved.].
Statuspage incident component [Site Loading] status [degraded_performance] has changed as [operational]. " on alert: "Connectivity Issues"
Jan 18, 14:51 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident message [We're investigating errors while connecting to some Squarespace sites.] has changed as [A fix has been implemented and we are monitoring the results.].
Statuspage incident component [Site Loading] status [partial_outage] has changed as [degraded_performance]. " on alert: "Connectivity Issues"
Jan 18, 14:48 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident impact [MAJOR] has changed as [MINOR]. " on alert: "Connectivity Issues"
Jan 18, 14:47 EST
Investigating - We're investigating errors while connecting to some Squarespace sites.
Jan 18, 14:29 EST
Jan 18, 2023
Connectivity Issues
Resolved - This incident has been resolved.
Jan 18, 09:33 EST
Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "Connectivity Issues"
Jan 18, 09:33 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED].
Statuspage incident message [A fix has been implemented and we are monitoring the results.] has changed as [This incident has been resolved.].
Statuspage incident component [Site Loading] status [degraded_performance] has changed as [operational].
Statuspage incident component [Domains] status [degraded_performance] has changed as [operational].
Statuspage incident component [Commerce] status [degraded_performance] has changed as [operational].
Statuspage incident component [Accounts & Billing] status [degraded_performance] has changed as [operational].
Statuspage incident component [Email Campaigns] status [degraded_performance] has changed as [operational].
Statuspage incident component [Site Editing] status [degraded_performance] has changed as [operational]. " on alert: "Connectivity Issues"
Jan 18, 06:35 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident update request sent with no changes on fields " on alert: "Connectivity Issues"
Jan 17, 21:00 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident update request sent with no changes on fields " on alert: "Connectivity Issues"
Jan 17, 19:56 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident update request sent with no changes on fields " on alert: "Connectivity Issues"
Jan 17, 19:21 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [MONITORING].
Statuspage incident message [We are continuing to investigate this issue.] has changed as [A fix has been implemented and we are monitoring the results.]. " on alert: "Connectivity Issues"
Jan 17, 19:00 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident update request sent with no changes on fields " on alert: "Connectivity Issues"
Jan 17, 18:03 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident update request sent with no changes on fields " on alert: "Connectivity Issues"
Jan 17, 17:21 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident update request sent with no changes on fields " on alert: "Connectivity Issues"
Jan 17, 16:53 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident message [We're investigating errors while connecting to some Squarespace sites.] has changed as [We are continuing to investigate this issue.].
Following components are added: [Domains]. " on alert: "Connectivity Issues"
Jan 17, 16:26 EST
Investigating - We're investigating errors while connecting to some Squarespace sites.
Jan 17, 16:07 EST
Jan 17, 2023
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