All Systems Operational

About This Site

Welcome to Sunshine 811's System Status Information Page.

This page is used to assist in communicating information regarding both planned and unplanned system performance and maintenance issues.

For additional status and uptime based on specific times during the past week, please visit http://statuscake.sunshine811.com

Internet Service Operational
90 days ago
100.0 % uptime
Today
Primary Internet Service Provider Operational
90 days ago
100.0 % uptime
Today
Alternate Internet Service Providers Operational
DNS Services Operational
IRTH ? Operational
90 days ago
100.0 % uptime
Today
IRTH Internet Ticket Entry Operational
90 days ago
100.0 % uptime
Today
IRTH Positive Response (Telnet) Operational
IRTH Positive Response (Web 1.x) Operational
IRTH Positive Response (Web 2.x) Operational
Utilisphere ? Operational
90 days ago
100.0 % uptime
Today
IRTHNet Member Ticket Management System Operational
90 days ago
100.0 % uptime
Today
IRTHNet Positive Response System ? Operational
IRTHNet Outbound Transmission Queues ? Operational
Telephone Service ? Operational
90 days ago
100.0 % uptime
Today
Third Party Service Providers ? Operational
Squarespace Operational
Shopify Checkout ? Operational
Shopify Storefront ? Operational
Datadog Alerting Engine Operational
Datadog API Operational
Datadog API Crawlers Operational
StatusPage.io Email Notifications Operational
StatusPage.io SMS Notifications Operational
StatusPage.io Hosted Pages Operational
StatusPage.io Public Metrics Operational
PagerDuty Web Application Operational
PagerDuty Notification Delivery Operational
PagerDuty Mobile Application Operational
GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice GoToMeeting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Sage811 User Connections ?
Fetching
Utilisphere User Connections ?
Fetching
Past Incidents
Mar 24, 2019

No incidents reported today.

Mar 23, 2019

No incidents reported.

Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019
Completed - The scheduled maintenance has been completed.
Mar 16, 18:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 09:50 EDT
Scheduled - Sunshine 811 performs regular maintenance work on its systems the Saturday after the second Tuesday of every month between 8 a.m. and 5:00 p.m.

For additional information regarding how this maintenance may affect you, please visit our Technical Support Knowledge base Solution at http://ow.ly/gG3b307YAZx.

If, after the maintenance times, you have further difficulty accessing these systems or successfully transmitting your response data, please notify Sunshine 811 at (800) 651-6720 x4, support@sunshine811.com, or http://support.callsunshine.com as soon as possible.
Mar 16, 09:49 EDT
Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019
Resolved - This incident has been resolved.
Mar 11, 21:11 EDT
Investigating - Our Automated Monitoring Systems have reported one or more errors that may be causing performance issues with our systems.

Appropriate personnel have been notified and we are currently investigating the issue.
Mar 11, 18:33 EDT
Mar 10, 2019

No incidents reported.