All Systems Operational

About This Site

Welcome to Sunshine 811's System Status Information Page.

This page is used to assist in communicating information regarding both planned and unplanned system performance and maintenance issues.

For additional status and uptime based on specific times during the past week, please visit http://statuscake.sunshine811.com

Primary Internet Service Provider Operational
90 days ago
100.0 % uptime
Today
Alternate Internet Service Providers Operational
90 days ago
100.0 % uptime
Today
DNS Services Operational
90 days ago
100.0 % uptime
Today
Exactix Operational
90 days ago
100.0 % uptime
Today
IRTHNet Member Ticket Management System Operational
90 days ago
100.0 % uptime
Today
IRTHNet Positive Response System ? Operational
90 days ago
100.0 % uptime
Today
IRTHNet Outbound Transmission Queues ? Operational
90 days ago
100.0 % uptime
Today
Telephone Service ? Operational
90 days ago
100.0 % uptime
Today
Third Party Service Providers ? Operational
Squarespace Operational
Shopify Checkout ? Operational
Shopify Storefront ? Operational
StatusPage.io Email Notifications Operational
StatusPage.io SMS Notifications Operational
StatusPage.io Hosted Pages Operational
StatusPage.io Public Metrics Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Service Portal Operational
Opsgenie Public Website Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Opsgenie Email Notification Delivery Operational
Opsgenie SMS Notification Delivery Operational
Opsgenie Voice Notification Delivery Operational
Opsgenie Mobile Notification Delivery Operational
Opsgenie Heartbeat Monitoring Operational
Opsgenie Incoming Email Service Operational
Opsgenie Web Application Operational
Opsgenie Mobile Application Operational
Opsgenie Incoming Call Routing Operational
Test Component - Please disregard ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 3, 2024

No incidents reported today.

Mar 2, 2024

No incidents reported.

Mar 1, 2024

No incidents reported.

Feb 29, 2024

No incidents reported.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024
Resolved - This incident has been resolved.
Feb 23, 06:32 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED].
Statuspage incident message [We are continuing to monitor the US carrier outages causes degraded performance in telephony authentication (SMS, Phone calls).

As a workaround, please leverage one of our other support MFA methods including Push, Hardware Tokens, and Security Keys. If you need to activate a user for Push, you can do so via email following the steps in this Knowledge Base article: https://help.duo.com/s/article/2170] has changed as [After continually monitoring the US carrier outages causing degraded performance in telephony authentication (SMS, Phone calls), we can confirm that all authentications have returned to normal levels.].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. " on alert: "Duo US deployments degraded service with telephony VoIP and SMS"

Feb 22, 15:56 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident message [We are seeing a gradual improvement in success rate as the Telephony providers are continuing to work on the issue. We will be monitoring the situation and keep you updated

Please check back here or subscribe here for further updates.] has changed as [We are continuing to monitor the US carrier outages causes degraded performance in telephony authentication (SMS, Phone calls).

As a workaround, please leverage one of our other support MFA methods including Push, Hardware Tokens, and Security Keys. If you need to activate a user for Push, you can do so via email following the steps in this Knowledge Base article: https://help.duo.com/s/article/2170]. " on alert: "Duo US deployments degraded service with telephony VoIP and SMS"

Feb 22, 08:37 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident update request sent with no changes on fields " on alert: "Duo US deployments degraded service with telephony VoIP and SMS"
Feb 22, 07:52 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident update request sent with no changes on fields " on alert: "Duo US deployments degraded service with telephony VoIP and SMS"
Feb 22, 07:21 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [MONITORING].
Statuspage incident message [The VoIP and SMS services are still degraded and our telephony providers are still working on a solution for the issue.

Please check back here or subscribe to updates for any changes.] has changed as [We are seeing a gradual improvement in success rate as the Telephony providers are continuing to work on the issue. We will be monitoring the situation and keep you updated

Please check back here or subscribe here for further updates.]. " on alert: "Duo US deployments degraded service with telephony VoIP and SMS"

Feb 22, 06:51 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident update request sent with no changes on fields " on alert: "Duo US deployments degraded service with telephony VoIP and SMS"
Feb 22, 06:08 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident update request sent with no changes on fields " on alert: "Duo US deployments degraded service with telephony VoIP and SMS"
Feb 22, 06:08 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident message [Our Engineering Team has identified the cause of the degraded VoIP and SMS service being an issue with the US telephony providers on our US deployments and are actively working to restore service.

Please check back here or subscribe to updates for any changes.] has changed as [The VoIP and SMS services are still degraded and our telephony providers are still working on a solution for the issue.

Please check back here or subscribe to updates for any changes.]. " on alert: "Duo US deployments degraded service with telephony VoIP and SMS"

Feb 22, 05:38 EST
Update - [Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [IDENTIFIED].
Statuspage incident message [We currently have a degraded state for VOIP and SMS delivery for US phone numbers, please prefer any other factor to authenticate. We have escalated with our providers

Please check back here or subscribe to updates for any changes.] has changed as [Our Engineering Team has identified the cause of the degraded VoIP and SMS service being an issue with the US telephony providers on our US deployments and are actively working to restore service.

Please check back here or subscribe to updates for any changes.]. " on alert: "Duo US deployments degraded service with telephony VoIP and SMS"

Feb 22, 05:07 EST
Investigating - We currently have a degraded state for VOIP and SMS delivery for US phone numbers, please prefer any other factor to authenticate. We have escalated with our providers

Please check back here or subscribe to updates for any changes.

Feb 22, 04:52 EST
Feb 22, 2024
Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024
Resolved - This incident has been resolved.
Feb 19, 11:33 EST
Investigating - We are investigating an issue causing customers to be unable to register domains.
Feb 19, 11:33 EST
Feb 18, 2024

No incidents reported.