Sunshine 811 Status

All Systems Operational

About This Site

Welcome to Sunshine 811's System Status Information Page.

This page is used to assist in communicating information regarding both planned and unplanned system performance and maintenance issues.

For additional status and uptime based on specific times during the past week, please visit http://statuscake.sunshine811.com

Uptime over the past 90 days. View historical uptime.

Primary Internet Service Provider Operational

90 days ago

100.0 % uptime

Today

Alternate Internet Service Providers Operational

90 days ago

100.0 % uptime

Today

DNS Services Operational

90 days ago

100.0 % uptime

Today

Exactix Operational

90 days ago

100.0 % uptime

Today

IRTHNet Member Ticket Management System Operational

90 days ago

100.0 % uptime

Today

IRTHNet Positive Response System Operational

90 days ago

100.0 % uptime

Today

IRTHNet Outbound Transmission Queues Operational

90 days ago

100.0 % uptime

Today

Telephone Service Operational

90 days ago

100.0 % uptime

Today

Third Party Service Providers Operational

Squarespace Operational

Shopify Checkout Operational

Shopify Storefront Operational

StatusPage.io Email Notifications Operational

StatusPage.io SMS Notifications Operational

StatusPage.io Hosted Pages Operational

StatusPage.io Public Metrics Operational

GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice GoToMeeting Operational

Jira Service Management Jira Service Management Email Requests Operational

Jira Service Management Service Portal Operational

Opsgenie Public Website Operational

Opsgenie Incident Flow Operational

Opsgenie Alert Flow Operational

Opsgenie Email Notification Delivery Operational

Opsgenie SMS Notification Delivery Operational

Opsgenie Voice Notification Delivery Operational

Opsgenie Mobile Notification Delivery Operational

Opsgenie Heartbeat Monitoring Operational

Opsgenie Incoming Email Service Operational

Opsgenie Web Application Operational

Opsgenie Mobile Application Operational

Opsgenie Incoming Call Routing Operational

Test Component - Please disregard Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 18, 2021

No incidents reported today.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

[StatusCake] IRTHNet Positive Response status is Down

Resolved - This incident has been resolved.
Jan 13, 14:31 EST

Update - [Comment from Opsgenie]George Demas acknowledged alert: "[StatusCake] IRTHNet Positive Response status is Down"
Jan 13, 14:29 EST

Investigating - Test Name: IRTHNet Positive Response
Status Code: 0
Status Text: Timeout / Connection Refused
Check Rate: 60
Jan 13, 14:27 EST

[StatusCake] IRTHNet Member Ticket Management status is Down

Resolved - This incident has been resolved.
Jan 13, 14:30 EST

Update - [Comment from Opsgenie]George Demas acknowledged alert: "[StatusCake] IRTHNet Member Ticket Management status is Down"
Jan 13, 14:29 EST

Investigating - Test Name: IRTHNet Member Ticket Management
Status Code: 0
Status Text: Timeout / Connection Refused
Check Rate: 30
Jan 13, 14:28 EST

[StatusCake] Windstream Router - Maitland status is Down

Resolved - This incident has been resolved.
Jan 13, 14:26 EST

Investigating - Test Name: Windstream Router - Maitland
Status Code: 0
Status Text: Timeout / Connection Refused
Check Rate: 60
Jan 13, 14:25 EST

[StatusCake] Windstream Router - Maitland status is Down

Resolved - This incident has been resolved.
Jan 13, 14:16 EST

Update - [Comment from Opsgenie]David Jolly acknowledged alert: "[StatusCake] Windstream Router - Maitland status is Down"
Jan 13, 14:10 EST

Investigating - Test Name: Windstream Router - Maitland
Status Code: 0
Status Text: Timeout / Connection Refused
Check Rate: 60
Jan 13, 14:09 EST

[StatusCake] Windstream Router - DeBary status is Down

Resolved - This incident has been resolved.
Jan 13, 14:12 EST

Investigating - Test Name: Windstream Router - DeBary
Status Code: 0
Status Text: Timeout / Connection Refused
Check Rate: 60
Jan 13, 14:10 EST

[StatusCake] Windstream Router - Maitland status is Down

Resolved - This incident has been resolved.
Jan 13, 13:57 EST

Update - [Comment from Opsgenie]David Jolly acknowledged alert: "[StatusCake] Windstream Router - Maitland status is Down"
Jan 13, 13:55 EST

Investigating - Test Name: Windstream Router - Maitland
Status Code: 0
Status Text: Timeout / Connection Refused
Check Rate: 60
Jan 13, 13:55 EST

Jan 12, 2021

[StatusCake] IRTHNet Member Ticket Management status is Down

Resolved - This incident has been resolved.
Jan 12, 07:28 EST

Update - [Comment from Opsgenie]David Jolly acknowledged alert: "[StatusCake] IRTHNet Member Ticket Management status is Down"
Jan 12, 07:28 EST

Investigating - Test Name: IRTHNet Member Ticket Management
Status Code: 0
Status Text: Timeout / Connection Refused
Check Rate: 30
Jan 12, 07:27 EST

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

Connectivity Issues

Resolved - This incident has been resolved.
Jan 9, 09:14 EST

Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "Connectivity Issues"
Jan 8, 18:57 EST

Update - [Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED].
Statuspage incident message [We are continuing to monitor for any further issues.] has changed as [This incident has been resolved.]. " on alert: "Connectivity Issues"
Jan 8, 15:38 EST

Update - [Comment from Opsgenie]System noted: "Statuspage incident message [A fix has been implemented and we are monitoring the results.] has changed as [We are continuing to monitor for any further issues.].
Statuspage incident component [Site Loading] status [partial_outage] has changed as [operational].
Statuspage incident component [Domains] status [partial_outage] has changed as [operational].
Statuspage incident component [Commerce] status [partial_outage] has changed as [operational].
Statuspage incident component [Accounts & Billing] status [partial_outage] has changed as [operational].
Statuspage incident component [G Suite] status [partial_outage] has changed as [operational].
Statuspage incident component [Site Editing] status [partial_outage] has changed as [operational]. " on alert: "Connectivity Issues"
Jan 8, 15:29 EST

Update - [Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [MONITORING].
Statuspage incident message [We are continuing to investigate this issue.] has changed as [A fix has been implemented and we are monitoring the results.]. " on alert: "Connectivity Issues"
Jan 8, 15:28 EST

Update - [Comment from Opsgenie]System noted: "Following components are added: [Domains,Accounts & Billing,G Suite]. " on alert: "Connectivity Issues"
Jan 8, 15:25 EST

Update - [Comment from Opsgenie]System noted: "Statuspage incident message [We're investigating errors while connecting to some Squarespace sites.] has changed as [We are continuing to investigate this issue.].
Following components are added: [Commerce]. " on alert: "Connectivity Issues"
Jan 8, 15:23 EST

Investigating - We're investigating errors while connecting to some Squarespace sites.
Jan 8, 15:23 EST

Jan 8, 2021

[StatusCake] Coursettra status is Down

Resolved - This incident has been resolved.
Jan 8, 13:07 EST

Investigating - Test Name: Coursettra
Status Code: 503
Status Text:
Check Rate: 60
Jan 8, 13:06 EST

[StatusCake] IRTHNet Member Ticket Management status is Down

Resolved - This incident has been resolved.
Jan 8, 08:22 EST

Investigating - Test Name: IRTHNet Member Ticket Management
Status Code: 0
Status Text: Timeout / Connection Refused
Check Rate: 30
Jan 8, 08:21 EST

Jan 7, 2021

[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Amps 3 (HTTP XML/REST Value) Down

Resolved - This incident has been resolved.
Jan 7, 05:02 EST

Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Amps 3 (HTTP XML/REST Value) Down"
Jan 7, 03:50 EST

Investigating - Last Message From Sensor : Node Amps_Ln_2 not found in xml result.
Jan 7, 02:45 EST

[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Amps 2 (HTTP XML/REST Value) Down

Resolved - This incident has been resolved.
Jan 7, 05:02 EST

Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Amps 2 (HTTP XML/REST Value) Down"
Jan 7, 03:50 EST

Investigating - Last Message From Sensor : Node Amps_Ln_2 not found in xml result.
Jan 7, 02:45 EST

[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Amps 1 (HTTP XML/REST Value) Down

Resolved - This incident has been resolved.
Jan 7, 05:01 EST

Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Amps 1 (HTTP XML/REST Value) Down"
Jan 7, 03:49 EST

Investigating - Last Message From Sensor : Node Amps_Ln_1 not found in xml result.
Jan 7, 02:43 EST

[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Watts Total (HTTP XML/REST Value) Down

Resolved - This incident has been resolved.
Jan 7, 05:01 EST

Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Watts Total (HTTP XML/REST Value) Down"
Jan 7, 03:50 EST

Investigating - Last Message From Sensor : Node RMS_Watts_Tot not found in xml result.
Jan 7, 02:45 EST

[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Voltage 2 (HTTP XML/REST Value) Down

Resolved - This incident has been resolved.
Jan 7, 05:01 EST

Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Voltage 2 (HTTP XML/REST Value) Down"
Jan 7, 03:50 EST

Investigating - Last Message From Sensor : Node RMS_Volts_Ln_2 not found in xml result.
Jan 7, 02:45 EST

[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Voltage 3 (HTTP XML/REST Value) Down

Resolved - This incident has been resolved.
Jan 7, 05:01 EST

Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Voltage 3 (HTTP XML/REST Value) Down"
Jan 7, 03:50 EST

Investigating - Last Message From Sensor : Node RMS_Volts_Ln_3 not found in xml result.
Jan 7, 02:45 EST

[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Voltage 1 (HTTP XML/REST Value) Down

Resolved - This incident has been resolved.
Jan 7, 05:01 EST

Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "[PRTG] [PRTG Network Monitor (HADES-02)] EKM Meter Data Voltage 1 (HTTP XML/REST Value) Down"
Jan 7, 03:50 EST

Investigating - Last Message From Sensor : Node RMS_Volts_Ln_1 not found in xml result.
Jan 7, 02:46 EST

Jan 6, 2021

Connectivity Issues

Resolved - This incident has been resolved.
Jan 6, 20:08 EST

Update - [Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [MONITORING].
Statuspage incident message [The issue has been identified and a fix is being implemented.] has changed as [A fix has been implemented and we are monitoring the results.].
Statuspage incident component [Site Loading] status [major_outage] has changed as [operational].
Statuspage incident component [Site Editing] status [major_outage] has changed as [operational]. " on alert: "Connectivity Issues"
Jan 6, 17:04 EST

Update - [Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [IDENTIFIED].
Statuspage incident message [We are continuing to investigate this issue.] has changed as [The issue has been identified and a fix is being implemented.]. " on alert: "Connectivity Issues"
Jan 6, 16:51 EST

Update - [Comment from Opsgenie]System noted: "Statuspage incident message [We are currently investigating this issue.] has changed as [We are continuing to investigate this issue.].
Following components are added: [Site Editing]. " on alert: "Connectivity Issues"
Jan 6, 16:48 EST

Investigating - We are currently investigating this issue.
Jan 6, 16:48 EST

Background Images with Image Effects Enabled Fail to Load

Resolved - This incident has been resolved.
Jan 6, 20:07 EST

Update - [Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED].
Statuspage incident message [A fix has been implemented and we are monitoring the results.] has changed as [This incident has been resolved.].
Statuspage incident component [Site Loading] status [degraded_performance] has changed as [operational]. " on alert: "Background Images with Image Effects Enabled Fail to Load"
Jan 6, 14:41 EST

Update - [Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [MONITORING].
Statuspage incident message [We are currently investigating this issue.] has changed as [A fix has been implemented and we are monitoring the results.]. " on alert: "Background Images with Image Effects Enabled Fail to Load"
Jan 6, 14:25 EST

Update - [Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [INVESTIGATING].
Statuspage incident message [A fix has been implemented and we are monitoring the results.] has changed as [We are currently investigating this issue.]. " on alert: "Background Images with Image Effects Enabled Fail to Load"
Jan 6, 13:08 EST

Update - [Comment from Opsgenie]System noted: "Statuspage incident name [Background Images with Image Effects Enabled Fail to Load] is updated as [Changes Aren't Appearing on Live Site and Background Images with Image Effects Enabled Fail to Load]. " on alert: "Background Images with Image Effects Enabled Fail to Load"
Jan 6, 12:56 EST

Update - [Comment from Opsgenie]System noted: "Statuspage incident update request sent with no changes on fields " on alert: "Background Images with Image Effects Enabled Fail to Load"
Jan 6, 12:53 EST

Update - [Comment from Opsgenie]System noted: "Statuspage incident name [Background Images with Image Effects Enabled Fail to Load; S] is updated as [Background Images with Image Effects Enabled Fail to Load]. " on alert: "Background Images with Image Effects Enabled Fail to Load"
Jan 6, 12:52 EST

Update - [Comment from Opsgenie]System noted: "Statuspage incident name [Background Images with Image Effects Enabled Fail to Load] is updated as [Background Images with Image Effects Enabled Fail to Load; S]. " on alert: "Background Images with Image Effects Enabled Fail to Load"
Jan 6, 12:51 EST

Update - [Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [MONITORING].
Statuspage incident message [The issue has been identified and a fix is being implemented.] has changed as [A fix has been implemented and we are monitoring the results.]. " on alert: "Background Images with Image Effects Enabled Fail to Load"
Jan 6, 12:09 EST

Investigating - The issue has been identified and a fix is being implemented.
Jan 6, 11:48 EST

[StatusCake] IRTHNet Positive Response status is Down

Resolved - This incident has been resolved.
Jan 6, 09:49 EST

Update - [Comment from Opsgenie]Bill Heath acknowledged alert: "[StatusCake] IRTHNet Positive Response status is Down"
Jan 6, 09:49 EST

Investigating - Test Name: IRTHNet Positive Response
Status Code: 0
Status Text: Timeout / Connection Refused
Check Rate: 60
Jan 6, 09:49 EST

Jan 5, 2021

[PRTG] [PRTG Network Monitor] EKM Meter Data Watts Total (HTTP XML/REST Value) Down