Multiple Deployments: Issues with Activity log being retrieved via Admin API
Incident Report for Sunshine 811
Resolved
This incident has been resolved.
Posted Dec 11, 2023 - 09:27 EST
Update
[Comment from Opsgenie]System noted: "Statuspage incident message [We have identified the root cause retrieving Activity log via Admin API. We will update with more information once know more.

Authentication logs, Administrator Logs and Telephony logs continue to be available and are not impacted.

Please check back here or subscribe for updates.] has changed as [We are currently working to rollout a fix to this Admin API log retrieval issue. Similar logs to those unable to be pulled from the Admin API are still available through the Duo Admin Panel under Reports -> Administrator Actions or via the /admin/v1/logs/administrator endpoint in the Admin API.

Please check back here or subscribe for updates.]. " on alert: "Multiple Deployments: Issues with Activity log being retrieved via Admin API"
Posted Dec 08, 2023 - 13:45 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 08, 2023 - 05:47 EST
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [IDENTIFIED].
Statuspage incident message [We are currently investigating an issue that is affecting Activity Log entry being retrieved via the Admin API. We'll provide more updates as soon as we have more information. Authentication is unaffected at this time.] has changed as [We have identified the root cause retrieving Activity log via Admin API. We will update with more information once know more.

Authentication logs, Administrator Logs and Telephony logs continue to be available and are not impacted.

Please check back here or subscribe for updates.]. " on alert: "Multiple Deployments: Issues with Activity log being retrieved via Admin API"
Posted Dec 07, 2023 - 20:33 EST
Investigating
We are currently investigating an issue that is affecting Activity Log entry being retrieved via the Admin API. We'll provide more updates as soon as we have more information. Authentication is unaffected at this time.
Posted Dec 07, 2023 - 18:45 EST