[Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED]. Statuspage incident message [Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue to monitor the situation and will provide a final update shortly.] has changed as [We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.]. " on alert: "LastPass - Users unable to login"
Posted Dec 04, 2023 - 07:58 EST
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [MONITORING]. Statuspage incident message [Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.] has changed as [Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue to monitor the situation and will provide a final update shortly.]. Statuspage incident component [LastPass - Europe] status [major_outage] has changed as [operational]. Statuspage incident component [LastPass - United States] status [major_outage] has changed as [operational]. Statuspage incident component [LastPass - Australia] status [major_outage] has changed as [operational]. " on alert: "LastPass - Users unable to login"
Posted Dec 04, 2023 - 07:56 EST
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [IDENTIFIED]. Statuspage incident message [We are actively investigating reports that some LastPass customers may not be able to log-in to their accounts. All user accessing LastPass through the federated login will experience login failures. Offline mode is available as a workaround. However, the offline mode may have been disabled as a company policy and this option is not available for federated login users.] has changed as [Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.]. " on alert: "LastPass - Users unable to login"
Posted Dec 04, 2023 - 07:52 EST
Investigating
We are actively investigating reports that some LastPass customers may not be able to log-in to their accounts. All user accessing LastPass through the federated login will experience login failures. Offline mode is available as a workaround. However, the offline mode may have been disabled as a company policy and this option is not available for federated login users.