[Comment from Opsgenie]Bill Heath acknowledged alert: "Cloud to Cloud Backup issue affecting customers in the US region"
Posted Apr 24, 2021 - 21:47 EDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [MONITORING]. Statuspage incident message [We have identified an issue that caused backup jobs to abort for some customers in the US region. All jobs are expected to restart according to their scheduled time.] has changed as [A fix has been implemented and we are monitoring the results.]. " on alert: "Cloud to Cloud Backup issue affecting customers in the US region"
Posted Apr 24, 2021 - 15:05 EDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident message [A fix has been implemented and we are monitoring the results.] has changed as [We are continuing to monitor for any further issues.]. Statuspage incident component [Cloud to Cloud Backups] status [partial_outage] has changed as [operational]. " on alert: "Cloud to Cloud Backup issue affecting customers in the US region"
Posted Apr 24, 2021 - 15:04 EDT
Investigating
We have identified an issue that caused backup jobs to abort for some customers in the US region. All jobs are expected to restart according to their scheduled time.