[Comment from Opsgenie]Bill Heath acknowledged alert: "Multiple Deployments: Intermittent Duo Authentication and Admin Panel access failures."
Posted Apr 21, 2024 - 10:21 EDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED]. Statuspage incident message [We are now seeing that Duo Authentications and Admin Panel access is successful and trending at normal rates.
We will continue to monitor the issue and will post any updates when the incident is considered fully resolved.] has changed as [The issue causing Duo authentication failures and Admin Panel access issues is fully resolved and all services are now fully functional.]. Statuspage incident component [Admin Panel] status [degraded_performance] has changed as [operational]. Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational]. Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational]. Statuspage incident component [Admin Panel] status [degraded_performance] has changed as [operational]. Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational]. Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational]. Statuspage incident component [Admin Panel] status [degraded_performance] has changed as [operational]. Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational]. Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational]. Statuspage incident component [Admin Panel] status [degraded_performance] has changed as [operational]. Statuspage incident component [Admin Panel] status [degraded_performance] has changed as [operational]. Statuspage incident component [Admin Panel] status [degraded_performance] has changed as [operational]. Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational]. Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational]. Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational]. Statuspage incident component [Admin Panel] status [degraded_performance] has changed as [operational]. Statuspage incident component [Admin Panel] status [degraded_performance] has changed as [operational]. Statuspage incident component [Admin Panel] status [degraded_performance] has changed as [operational]. Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational]. Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational]. Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational]. Statuspage incident component [Admin Panel] status [degraded_performance] has changed as [operational]. Statuspage incident component [Admin Panel] status [degraded_performance] has changed as [operational]. Statuspage incident component [Admin Panel] status [degraded_performance] has changed as [operational]. Statuspage incident component [Admin Panel] status [degraded_performance] has changed as [operational]. Statuspage incident component [Core Authentication Service] status [degraded_performance] has changed as [operational]. " on alert: "Multiple Deployments: Intermittent Duo Authentication and Admin Panel access failures."
Posted Apr 21, 2024 - 02:55 EDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [MONITORING]. Statuspage incident message [We are currently investigating an issue causing intermittent Duo authentication failures and Admin Panel access issues on some of our deployments and are working to correct the issue as soon as possible.
Please check back here or subscribe to updates for any changes.] has changed as [We are now seeing that Duo Authentications and Admin Panel access is successful and trending at normal rates.
We will continue to monitor the issue and will post any updates when the incident is considered fully resolved.]. " on alert: "Multiple Deployments: Intermittent Duo Authentication and Admin Panel access failures."
Posted Apr 21, 2024 - 02:15 EDT
Investigating
We are currently investigating an issue causing intermittent Duo authentication failures and Admin Panel access issues on some of our deployments and are working to correct the issue as soon as possible.