All Deployments: Duo SMS Passcode Authentication Failures for India
Incident Report for Sunshine 811
Resolved
This incident has been resolved.
Posted Jul 18, 2024 - 13:47 EDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [RESOLVED].
Statuspage incident message [After investigating, we have determined that our services are fully operational, and the root cause of the SMS failures to India to be related to a carrier outage.] has changed as [The issues regarding SMS Message Delivery issues due to telephony carrier service issues in the India region are fully resolved and all services are now fully functional.].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational]. " on alert: "All Deployments: Duo SMS Passcode Authentication Failures for India"
Posted Jul 18, 2024 - 12:20 EDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident impact [MAJOR] has changed as [MINOR]. " on alert: "All Deployments: Duo SMS Passcode Authentication Failures for India"
Posted Jul 18, 2024 - 10:24 EDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [IDENTIFIED].
Statuspage incident message [We are currently investigating an issue causing SMS passcode authentication failures for India on all of our deployments and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.] has changed as [After investigating, we have determined that our services are fully operational, and the root cause of the SMS failures to India to be related to a carrier outage.]. " on alert: "All Deployments: Duo SMS Passcode Authentication Failures for India"
Posted Jul 18, 2024 - 10:24 EDT
Investigating
We are currently investigating an issue causing SMS passcode authentication failures for India on all of our deployments and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.
Posted Jul 18, 2024 - 09:55 EDT