[Comment from Opsgenie]Bill Heath acknowledged alert: "GoToMeeting - Intermittently unavailable"
Posted Jul 22, 2021 - 13:35 EDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED]. Statuspage incident message [Our engineers have implemented an alternate fix and we are confirming that all services are functional. We will continue to monitor the situation and will provide a final update shortly.] has changed as [We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.]. " on alert: "GoToMeeting - Intermittently unavailable"
Posted Jul 22, 2021 - 13:13 EDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [MONITORING]. Statuspage incident message [This issue has been identified to have been caused due to a third-party dependency and we are working on alternate solutions.
We will provide another update shortly.] has changed as [Our engineers have implemented an alternate fix and we are confirming that all services are functional. We will continue to monitor the situation and will provide a final update shortly.]. Statuspage incident component [GoToMeeting] status [major_outage] has changed as [operational]. " on alert: "GoToMeeting - Intermittently unavailable"
Posted Jul 22, 2021 - 12:38 EDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [IDENTIFIED]. Statuspage incident message [We are actively investigating reports that some customers may be experiencing issues when trying to access GoToMeeting.
Our engineers are working to resolve the issue and will provide another update shortly.] has changed as [This issue has been identified to have been caused due to a third-party dependency and we are working on alternate solutions.
We will provide another update shortly.]. " on alert: "GoToMeeting - Intermittently unavailable"
Posted Jul 22, 2021 - 12:17 EDT
Investigating
We are actively investigating reports that some customers may be experiencing issues when trying to access GoToMeeting.
Our engineers are working to resolve the issue and will provide another update shortly.