ESS Mail Service Degraded

Incident Report for Sunshine 811

Resolved

This incident has been resolved.

Posted Apr 22, 2021 - 12:38 EDT

Update

[Comment from Opsgenie]Bill Heath acknowledged alert: "ESS Mail Service Degraded"

Posted Apr 22, 2021 - 12:38 EDT

Investigating

Upstream O365 deferrals (reference # EX252124) are causing unintentional delays to other email traffic. Remediation steps to work around the problem are being investigated.

Posted Apr 22, 2021 - 12:02 EDT