Member Areas, Profiles, Mailing Lists and Customer Accounts Are Not Loading

Incident Report for Sunshine 811

Resolved

This incident has been resolved.
Posted Apr 21, 2021 - 17:50 EDT

Update

[Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED].
Statuspage incident message [A fix has been implemented and we are monitoring the results.] has changed as [This incident has been resolved.].
Statuspage incident component [Site Loading] status [degraded_performance] has changed as [operational].
Statuspage incident component [Commerce] status [degraded_performance] has changed as [operational].
Statuspage incident component [Email Campaigns] status [degraded_performance] has changed as [operational]. " on alert: "Member Areas, Profiles, Mailing Lists and Customer Accounts Are Not Loading"
Posted Apr 21, 2021 - 15:39 EDT

Update

[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [MONITORING].
Statuspage incident message [We are currently investigating this issue.] has changed as [A fix has been implemented and we are monitoring the results.].
Statuspage incident component [Site Loading] status [partial_outage] has changed as [degraded_performance].
Statuspage incident component [Commerce] status [partial_outage] has changed as [degraded_performance].
Statuspage incident component [Email Campaigns] status [partial_outage] has changed as [degraded_performance]. " on alert: "Member Areas, Profiles, Mailing Lists and Customer Accounts Are Not Loading"
Posted Apr 21, 2021 - 15:28 EDT

Investigating

We are currently investigating this issue.
Posted Apr 21, 2021 - 15:13 EDT