Mail Processing Delays in the US for Cloud Archiving Service

Incident Report for Sunshine 811

Resolved

This incident has been resolved.

Posted Apr 07, 2021 - 19:14 EDT

Update

[Comment from Opsgenie]Bill Heath acknowledged alert: "Mail Processing Delays in the US for Cloud Archiving Service"

Posted Apr 07, 2021 - 19:13 EDT

Investigating

Some Cloud Archiving customers in the US may experience delays in new archived email appearing in search results. We have identified the issue and are working to restore service to normal operating levels. At this time we expect the issue to be resolved within the next 24 hours.

Posted Apr 07, 2021 - 15:09 EDT