All Deployments: SMS Message Delivery to some US numbers
Incident Report for Sunshine 811
Resolved
This incident has been resolved.
Posted Nov 11, 2022 - 15:28 EST
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED].
Statuspage incident message [We are currently monitoring third-party provider issues causing failures with SMS Message Delivery to some US numbers on all of our deployments.

We are load-balancing SMS delivery across various providers which have resulted in an improvement in delivery.

We will continue to monitor the issues with providers and will post any updates when the incident is considered fully resolved.

Please check back here or subscribe here for further updates.] has changed as [We have monitored a steady service for SMS delivery. Telephony-based authentications are operating normally.]. " on alert: "All Deployments: SMS Message Delivery to some US numbers"
Posted Nov 11, 2022 - 10:05 EST
Investigating
We are currently monitoring third-party provider issues causing failures with SMS Message Delivery to some US numbers on all of our deployments.

We are load-balancing SMS delivery across various providers which have resulted in an improvement in delivery.

We will continue to monitor the issues with providers and will post any updates when the incident is considered fully resolved.

Please check back here or subscribe here for further updates.
Posted Nov 10, 2022 - 15:45 EST