Regular System Maintenance
Scheduled Maintenance Report for Sunshine 811
The scheduled maintenance has been completed.
Posted 5 days ago. May 18, 2019 - 17:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 6 days ago. May 18, 2019 - 08:00 EDT
Sunshine 811 performs regular maintenance work on its systems the Saturday after the second Tuesday of every month between 8 a.m. and 5:00 p.m.

For additional information regarding how this maintenance may affect you, please visit our Technical Support Knowledge base Solution at

If, after the maintenance times, you have further difficulty accessing these systems or successfully transmitting your response data, please notify Sunshine 811 at (800) 432-4770 x3,, or as soon as possible.
Posted about 1 month ago. Apr 18, 2019 - 08:32 EDT
This scheduled maintenance affected: Utilisphere (IRTHNet Member Ticket Management System, IRTHNet Positive Response System, IRTHNet Outbound Transmission Queues) and IRTH (IRTH Internet Ticket Entry, IRTH Positive Response (Telnet), IRTH Positive Response (Web 1.x), IRTH Positive Response (Web 2.x)).