Regular System Maintenance
Scheduled Maintenance Report for Sunshine 811
The scheduled maintenance has been completed.
Posted May 18, 2019 - 17:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 18, 2019 - 08:00 EDT
Sunshine 811 performs regular maintenance work on its systems the Saturday after the second Tuesday of every month between 8 a.m. and 5:00 p.m.

For additional information regarding how this maintenance may affect you, please visit our Technical Support Knowledge base Solution at

If, after the maintenance times, you have further difficulty accessing these systems or successfully transmitting your response data, please notify Sunshine 811 at (800) 432-4770 x3,, or as soon as possible.
Posted Apr 18, 2019 - 08:32 EDT
This scheduled maintenance affected: IRTH Internet Ticket Entry, IRTH Positive Response (Telnet), IRTH Positive Response (Web 1.x), IRTH Positive Response (Web 2.x), IRTHNet Member Ticket Management System, IRTHNet Positive Response System, and IRTHNet Outbound Transmission Queues.