All Deployments: India Phone authentication failure
Incident Report for Sunshine 811
Resolved
This incident has been resolved.
Posted Jun 30, 2022 - 07:15 EDT
Update
[Comment from Opsgenie]Bill Heath acknowledged alert: "All Deployments: India Phone authentication failure"
Posted Jun 30, 2022 - 07:15 EDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED].
Statuspage incident message [We are now monitoring Call delivery in India after experiencing service improvements and will update this page in case of new information or developments.] has changed as [The issue with Phone delivery for India is now confirmed to be fully resolved.]. " on alert: "All Deployments: India Phone authentication failure"
Posted Jun 30, 2022 - 03:02 EDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident impact [CRITICAL] has changed as [MINOR].
Statuspage incident message [A fix has been implemented and we are monitoring the results.] has changed as [We are now monitoring Call delivery in India after experiencing service improvements and will update this page in case of new information or developments.]. " on alert: "All Deployments: India Phone authentication failure"
Posted Jun 30, 2022 - 02:31 EDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [MONITORING].
Statuspage incident message [We are currently investigating an issue causing Phone authentication failures in India on all of our deployments and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.] has changed as [A fix has been implemented and we are monitoring the results.].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [major_outage] has changed as [operational]. " on alert: "All Deployments: India Phone authentication failure"
Posted Jun 30, 2022 - 02:29 EDT
Investigating
We are currently investigating an issue causing Phone authentication failures in India on all of our deployments and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.
Posted Jun 30, 2022 - 02:23 EDT