[Comment from Opsgenie]Bill Heath acknowledged alert: "Intermittent DNS failures causing intermittent traffic downtime"
Posted Apr 01, 2021 - 20:15 EDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [RESOLVED]. Statuspage incident message [Our DNS provider has reported that recovery is in progress. At this time we are no longer seeing intermittent failures, but we are continuing to monitor the situation.] has changed as [At this time we are not seeing any further failures. If you are experiencing any issues, please contact Barracuda Support via phone, email or chat: https://www.barracuda.com/support .]. Statuspage incident component [Traffic Processing] status [degraded_performance] has changed as [operational]. " on alert: "Intermittent DNS failures causing intermittent traffic downtime"
Posted Apr 01, 2021 - 19:01 EDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident message [Due to an ongoing incident with our DNS provider, DNS resolutions for prod.cudawaas.com are intermittently failing in some regions. This may cause intermittent downtime due to the inability to look up the DNS name for your application. We will update this incident as soon as we have updates from our DNS provider.] has changed as [Our DNS provider has reported that recovery is in progress. At this time we are no longer seeing intermittent failures, but we are continuing to monitor the situation.]. " on alert: "Intermittent DNS failures causing intermittent traffic downtime"
Posted Apr 01, 2021 - 18:39 EDT
Investigating
Due to an ongoing incident with our DNS provider, DNS resolutions for prod.cudawaas.com are intermittently failing in some regions. This may cause intermittent downtime due to the inability to look up the DNS name for your application. We will update this incident as soon as we have updates from our DNS provider.