IRTHNet Login Issues

Incident Report for Sunshine 811

Resolved

This incident has been resolved.

Posted May 23, 2017 - 12:41 EDT

Monitoring

We have restored the ability to login to IRTHNet - we are now reviewing everything to ensure that things are running as expected

Posted May 23, 2017 - 09:16 EDT

Update

We are still working on getting the fix implemented and completed

Posted May 23, 2017 - 08:17 EDT

Identified

We have identified the issue and we are currently working on a fix

Posted May 23, 2017 - 07:11 EDT

Investigating

An issue has been reported where users are unable to login to IRTHNet / UtiliSphere - we are currently investigating this issue

Posted May 23, 2017 - 06:54 EDT