Update - [Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED].
Statuspage incident message [A fix has been implemented and we are monitoring the results.] has changed as [This incident has been resolved.].
Statuspage incident component [Site Loading] status [partial_outage] has changed as [operational].
Statuspage incident component [Site Editing] status [partial_outage] has changed as [operational]. " on alert: "Connectivity Issues"

Aug 18, 2025 - 15:41 EDT
Update - [Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [MONITORING].
Statuspage incident message [We are currently investigating connectivity issues for Squarespace sites.] has changed as [A fix has been implemented and we are monitoring the results.]. " on alert: "Connectivity Issues"

Aug 18, 2025 - 15:21 EDT
Investigating - We are currently investigating connectivity issues for Squarespace sites.
Aug 18, 2025 - 14:58 EDT

About This Site

Welcome to Sunshine 811's System Status Information Page.

This page is used to assist in communicating information regarding both planned and unplanned system performance and maintenance issues.

For additional status and uptime based on specific times during the past week, please visit http://statuscake.sunshine811.com

Primary Internet Service Provider Operational
90 days ago
100.0 % uptime
Today
Alternate Internet Service Providers Operational
90 days ago
100.0 % uptime
Today
DNS Services Operational
90 days ago
100.0 % uptime
Today
Exactix Operational
90 days ago
100.0 % uptime
Today
IRTHNet Member Ticket Management System Operational
90 days ago
100.0 % uptime
Today
IRTHNet Positive Response System ? Operational
90 days ago
100.0 % uptime
Today
IRTHNet Outbound Transmission Queues ? Operational
90 days ago
100.0 % uptime
Today
Telephone Service ? Operational
90 days ago
100.0 % uptime
Today
Third Party Service Providers ? Operational
Squarespace Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Service Portal Operational
Opsgenie Public Website Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Opsgenie Email Notification Delivery Operational
Opsgenie SMS Notification Delivery Operational
Opsgenie Voice Notification Delivery Operational
Opsgenie Mobile Notification Delivery Operational
Opsgenie Heartbeat Monitoring Operational
Opsgenie Incoming Email Service Operational
Opsgenie Web Application Operational
Opsgenie Mobile Application Operational
Opsgenie Incoming Call Routing Operational
Test Component - Please disregard ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 18, 2025
Resolved - This incident has been resolved.
Aug 18, 09:12 EDT
Investigating - We are currently investigating an issue causing phone call authentication failures in India on all of our deployments and are working to correct the issue as soon as possible.
Please check back here or subscribe to updates for any changes.

Aug 18, 07:25 EDT
Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025
Resolved - This incident has been resolved.
Aug 6, 06:09 EDT
Update - [Comment from Opsgenie]System noted: "Statuspage incident impact [NONE] has changed as [MAJOR]. " on alert: "US SMS delivery delays and failures"
Aug 6, 04:09 EDT
Update - [Comment from Opsgenie]System noted: "Statuspage incident impact [MAJOR] has changed as [NONE]. " on alert: "US SMS delivery delays and failures"
Aug 6, 04:09 EDT
Update - [Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [RESOLVED].
Statuspage incident message [The issue has been identified and a fix is being implemented.] has changed as [The issue affecting SMS delivery to US phone numbers has been resolved. Services are now fully operational.].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational]. " on alert: "US SMS delivery delays and failures"

Aug 6, 04:06 EDT
Update - [Comment from Opsgenie]System noted: "Statuspage incident impact [MINOR] has changed as [MAJOR].
Statuspage incident status [INVESTIGATING] has changed as [IDENTIFIED].
Statuspage incident message [We have identified an issue causing SMS delivery delays and failures in the US. We are waiting for AT&T to fix the issues on their end.
During this time, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Tokens etc to login to your Duo-protected integrations.] has changed as [The issue has been identified and a fix is being implemented.].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [partial_outage]. " on alert: "US SMS delivery delays and failures"

Aug 6, 00:49 EDT
Investigating - We have identified an issue causing SMS delivery delays and failures in the US. We are waiting for AT&T to fix the issues on their end.
During this time, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Tokens etc to login to your Duo-protected integrations.

Aug 6, 00:40 EDT
Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.